Tag Archives: trade

Exit Planning in a New Political Environment

What does a new political environment mean for business owners who are planning to transition their businesses? Should you accelerate your plans, or slow them down? As I’ve said many times in this space and elsewhere, the biggest single factor … Continue Reading

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Exit Timing and the Global Economy

How much will your exit timing be affected by the global economy? Most small businesses serve local markets. Their owners, if they have thought about it, plan to sell to a local individual. If the local market is healthy, why … Continue Reading

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History Begets Attitudes

History begets attitudes. I’m back from my biannual depressurization trip. This time it was to Central Europe. As always, I assess new and different things through a business owner’s eye. We visited five countries (Germany, Austria, Czech Republic, Slovakia and Hungary), … Continue Reading

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Help Your Friends, Not Your Competitors’

I hear it all too often. “A customer just called us for a quote. They have always done business with our competitor. We’re going to give them our best deal, and see if we can take their business.” Before you … Continue Reading

Posted in Customer Relations, Entrepreneurship, Marketing and Sales, Sales, Strategy and Planning | Tagged , , , , , , , , , , , , , , | 1 Comment

Let the Business Owners Pay for It

When it comes to “No taxation without representation,” the rallying cry of our founding fathers, few identifiable population segments are as abused as business owners. One of my long-time clients is a franchisor, and until very recently I was a … Continue Reading

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The Quest for Recurring Revenue

Recurring revenue is the current Holy Grail of business. Barriers to Entry, a traditional way of assessing your differentiation against competition, have been replaced by Barriers to Exit, how to make it at least inconvenient or at most excruciatingly painful for … Continue Reading

Posted in Customer Relations, Economic Trends, Entrepreneurship, Marketing, Marketing and Sales, Sales, Strategy and Planning | Tagged , , , , , , , , , , , , , , , , , , , | 1 Comment

Will Small Business Win in the End?

A few weeks ago Schumpeter, the nom de plume for each current author of the business op-ed column in The Economist, postulated the decline and fall of the Western Corporation. Could small business be the little furry mammals of the 21st … Continue Reading

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Germany Makes a Business Decision

Germany just announced that it could accept an additional 500,000 refugees when other countries are jockeying to accommodate as few as possible. As much as the announcement was portrayed as a humanitarian effort, it is just as likely a simple business decision. Few members … Continue Reading

Posted in Economic Trends, John's Opinions, Politics and Regulation, Strategy and Planning, Top Blog Posts | Tagged , , , , , , , , , , , , , , , , , , | 7 Comments

Minimum Wage and the Middle Class

“Amongst the novel objects that attracted my attention during my stay in the United States, nothing struck me more forcibly than the general equality of conditions.” – Alexis De Tocqueville (Democracy in America, 1831) Americans have always considered themselves “middle … Continue Reading

Posted in Economic Trends, Entrepreneurship, Managing Employees, Politics and Regulation, Strategy and Planning, Technology | Tagged , , , , , , , , , , , , , , , , , , , , | 1 Comment

Why Do We Hate Salespeople?

A recent episode of “Downton Abbey” included a new servant tasked with passing out canapés at a dinner party. “Try one of these,” he quietly suggested to a guest. “I’m told they are quite good.” He was immediately pulled aside … Continue Reading

Posted in Customer Relations, Entrepreneurship, Incentives, Leadership, Managing Employees, Marketing and Sales, Sales | Tagged , , , , , , , , , , , | 5 Comments

Giving Referrals: Fire and Forget?

We all appreciate getting referrals. There is a feeling of gratification in knowing that someone thinks enough of your work to send a friend or associate your way. Referrals are usually the life’s blood of most small businesses. When I … Continue Reading

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Why is San Antonio Bucking the Trend?

The national economy is recovering, but it has a long way to go. Residential and commercial foreclosures, consumer debt levels, and bloated public pensions will take some time to correct. Yet San Antonio has been named as one of the … Continue Reading

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