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Helping business owners grow their companies and transition with confidence, added value and complete control.
Tag Archives: public relations
COVID and Dirty Laundry
The longer this virus goes on, the more I am reminded of Don Henley’s 1982 song “Dirty Laundry.” A friend and his wife declined an invitation to come over for a glass of wine (OK, maybe a bottle) on the … Continue Reading
Branch Mentality and Sanctuary Cities
Every multi-unit company suffers from branch mentality. I’ve worked with many, and no matter how much they promote a corporate culture and team spirit, branch mentality creeps in sometimes. It comes in two versions; the outposts’ attitude and the headquarter’s … Continue Reading
Posted in Customer Relations, Entrepreneurship, Leadership, Managing Employees, Strategy and Planning
Tagged Baby Boomers, Boomer Bust, business, business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, leadership, management, politics, public relations, sales management, small business, small business advice
2 Comments
Bah Humbug! Remembering Mr. Fezziwig
To celebrate the holiday, I’m reprinting a post from 2012 about the underappreciated boss of A Christmas Carol, Mr. Fezziwig. I hope that you enjoy it. Merry Christmas! Last week was the 170th anniversary of the publication of Charles Dickens’ … Continue Reading
Posted in Entrepreneurship, Leadership, Managing Employees
Tagged Baby Boomers, Boomer Bust, business, business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, management, public relations, small business, small business advice
2 Comments
How Much Does that Gorilla Weigh?
How much does that (fill in your preferred number here) pound gorilla weigh? I always refer to an 800 pound gorilla, but I’ve heard others use everything from a 400 pound gorilla (which is pretty close to their real size) to … Continue Reading
Posted in Customer Relations, Entrepreneurship, Leadership, Marketing, Marketing and Sales, Sales, Strategy and Planning
Tagged Baby Boomers, business, business ownership, business planning, business strategy, entrepreneurs, entrepreneurship, leadership, management, marketing, new business, promotion, public relations, sales, sales management, small business, small business advice
2 Comments
History Begets Attitudes
History begets attitudes. I’m back from my biannual depressurization trip. This time it was to Central Europe. As always, I assess new and different things through a business owner’s eye. We visited five countries (Germany, Austria, Czech Republic, Slovakia and Hungary), … Continue Reading
Posted in John's Opinions, Leadership
Tagged business, business ownership, business strategy, economy, employee performance, employees, entrepreneurship, international relations, leadership, management, marketing, promotion, public relations, sales management, small business, small business advice, trade
4 Comments
What Does HR Do?
What are the roles of a Human Resources professional in your organization? A common rule of thumb is that a company should have a dedicated HR function once it reaches 80 employees or so. This post comes from a recent meeting of … Continue Reading
Posted in Entrepreneurship, Incentives, Leadership, Managing Employees, Strategy and Planning
Tagged Baby Boomers, business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, health care costs, hiring, leadership, management, promotion, public relations, small business, small business advice
4 Comments
Small Businesses Fantasies: Service
As an evangelist for small business, I am the consumer equivalent of the locally-grown food movement. I spend as much of my discretionary income as possible with the owned-and-operated businesses in my area. As a consultant and coach to owners, I also … Continue Reading
Posted in Customer Relations, Entrepreneurship, Leadership, Managing Employees, Marketing, Marketing and Sales, Sales
Tagged business ownership, business planning, employee performance, employees, entrepreneurs, entrepreneurship, leadership, management, marketing, media, promotion, public relations, sales, sales management, small business, small business advice
3 Comments
“Congratulations — You are the Low Bidder!”
The sentence that titles this post could be defined as the epitome of mixed emotions for a business owner. You won the business, but only because you are willing to work for less than everyone else. Perhaps you deliberately cut … Continue Reading
Posted in Customer Relations, Entrepreneurship, Leadership, Marketing, Marketing and Sales, Sales
Tagged business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, hiring, leadership, management, promotion, public relations, sales, sales management, small business, small business advice
1 Comment
Will Small Business Win in the End?
A few weeks ago Schumpeter, the nom de plume for each current author of the business op-ed column in The Economist, postulated the decline and fall of the Western Corporation. Could small business be the little furry mammals of the 21st … Continue Reading
Posted in Business Perspectives, Economic Trends, Leadership, Politics and Regulation, Strategy and Planning
Tagged business, business ownership, business planning, business strategy, China, economy, entrepreneurs, entrepreneurship, international relations, management, media, new business, politics, public relations, small business, small business advice, trade
4 Comments
The Toughest Part of Performance Reviews
There’s been some noise in the business press of late regarding large corporations’ decisions to eliminate performance reviews. Like those who have installed unlimited PTO (Paid Time Off) and other “new” management methods, review-less organizations are deemed to be more … Continue Reading
Posted in Entrepreneurship, Incentives, Leadership, Managing Employees
Tagged Baby Boomers, business ownership, business planning, employee performance, employees, entrepreneurs, entrepreneurship, hiring, leadership, management, media, public relations, small business, small business advice
7 Comments
How to Get Employee Buy-In for Your Values
There are few things more important than determining your company’s core values. I define an ideal core values statement as something you can frame and put on the wall so that, in your absence, any employee who has a question … Continue Reading
Wageflation and the Talent Wars
Why are so many employers complaining about the availability of talented workers and the cost of hiring them? Government statistics indicate that real, inflation-adjusted wages are now below 1986 levels. In 2012, the Federal Reserve tracked both an all time … Continue Reading
Posted in Customer Relations, Economic Trends, Entrepreneurship, Leadership, Managing Employees, Strategy and Planning
Tagged Baby Boomers, business ownership, business planning, business strategy, economy, employee performance, employees, entrepreneurship, leadership, management, public relations, small business, small business advice
2 Comments