Category Archives: Leadership

Generational Differences and Identity Politics

Generational differences are a hot topic for organizational behaviorists. Is this a real issue, or is it just the current management fad? “Never in history have we seen four generations together in the workplace.” That line starts thousands of articles … Continue Reading

Posted in Economic Trends, Entrepreneurship, Exit Planning, Leadership, Managing Employees, Strategy and Planning | Tagged , , , , , , , , , , , , , , , , , , , , , | 3 Comments

Employee Gratitude isn’t Loyalty

Most of us have heard something like this expression of employee gratitude. “I’ve enjoyed working here. You taught me so much, and you’ve always treated me well. But the company down the road is paying a lot more for people with my … Continue Reading

Posted in Entrepreneurship, Incentives, Leadership, Managing Employees, Uncategorized | Tagged , , , , , , , , , , , , , | 1 Comment

Is Your Business Built on Individual Heroics?

Great employees are a wonderful gift, but individual heroics aren’t healthy for your business. Someday, you will start thinking about leaving the business. Perhaps you already do. When you begin planning for your transition, what will your company systems sound like … Continue Reading

Posted in Building Value, Entrepreneurship, Exit Planning, Leadership, Managing Employees, Selling a business, Strategy and Planning | Tagged , , , , , , , , , , , , , , , , | Leave a comment

What is Your CEO Job Description?

On occasion, a business owner client will ask me if I have a CEO job description. I’m sure such exist in large corporations, but for an owner-managed company it’s a bit vague. The simple (and usual) answer is that the … Continue Reading

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Employee Peer Review: The Internal Market

There are various approaches to employee peer review. Comprehensive multi-level feedback, top-down and bottom-up comparisons, and even the lightening fast Stoplight 360 I wrote about here a few years ago. In many instances, however, the most powerful rating system is … Continue Reading

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Employees Who Make Bad Choices

Employees who make bad choices in their personal lives usually create problems in the workplace. Should you take their issues outside of the business into consideration when hiring or assigning responsibility? The legal answer of course, is “no.”  Employers are … Continue Reading

Posted in Entrepreneurship, Leadership, Managing Employees, Strategy and Planning | Tagged , , , , , , , , , , , , , | 2 Comments

Selling to Employees: Is Your Exit Strategy Right in Front of You?

When I interview a prospective client for exit planning assistance, we usually explore selling to employees. The first reaction is always “That won’t work. They don’t have any money.” If you have a company with reasonable cash flow, a talented … Continue Reading

Posted in Building Value, Entrepreneurship, Exit Options, Exit Planning, Exit Strategies, Incentives, Leadership, Managing Employees, Selling a business, Strategy and Planning | Tagged , , , , , , , , , , , , , , , , , | 1 Comment

Employee Experience: Is Bigger Better?

Small businesses provide much of the initial employee experience. We take younger folks and teach them decent work habits like showing up every day, being on time, and working to deadlines. As owners, our personal skills may not be sufficient. We … Continue Reading

Posted in Business Perspectives, John's Opinions, Leadership, Managing Employees, Strategy and Planning | Tagged , , , , , , , , , , , , , , , | Leave a comment

Is Two Weeks Fair Notice?

I formerly employed an assistant who held a Masters Degree in Human Resources. On occasion she’d say “I love working here. I’ll never quit.” Of course, as a good employer I felt an urge to reply with equal commitment, but … Continue Reading

Posted in Entrepreneurship, Incentives, Leadership, Managing Employees | Tagged , , , , , , , , , , , , , | 7 Comments

What Does HR Do?

What are the roles of a Human Resources professional in your organization? A common rule of thumb is that a company should have a dedicated HR function once it reaches 80 employees or so. This post comes from a recent meeting of … Continue Reading

Posted in Entrepreneurship, Incentives, Leadership, Managing Employees, Strategy and Planning | Tagged , , , , , , , , , , , , , , , | 4 Comments

Too Busy to Do Business

Another tax filing season has passed, and the entire US accounting profession comes up for air. Of course, thousands of businesses and individuals have filed for extensions, thereby postponing the pain of calculating their final numbers for anywhere from a … Continue Reading

Posted in Exit Options, Exit Planning, Leadership, Life After, Politics and Regulation, Selling a business, Strategy and Planning | Tagged , , , , , , , , , , , , | 4 Comments

Small Businesses Fantasies: Service

As an evangelist for small business, I am the consumer equivalent of the locally-grown food movement. I spend as much of my discretionary income as possible with the owned-and-operated businesses in my area. As a consultant and coach to owners, I also … Continue Reading

Posted in Customer Relations, Entrepreneurship, Leadership, Managing Employees, Marketing, Marketing and Sales, Sales | Tagged , , , , , , , , , , , , , , , | 3 Comments