Tag Archives: small business advice

Business Buyers: The “Buy Now, Pay Later” Generation

If you are preparing to sell your business, your buyers will likely be members of the “buy now, pay later” generation. Generation X is the first demographic group to be raised in a culture that put little emphasis on savings. … Continue Reading

Posted in Economic Trends, Exit Options, Exit Planning, Exit Strategies, Selling a business, Strategy and Planning | Tagged , , , , , , , , , , , , , , , , , , , | 1 Comment

Time Bankruptcy and Communications Technology

A friend says that she hasn’t been able to tackle any new projects because she is in “time bankruptcy.” It expresses very well how she feels about her ability to control her schedule, but she has been claiming bankruptcy for … Continue Reading

Posted in Strategy and Planning, Technology | Tagged , , , , , , , , , , , , | 4 Comments

Trust in Business and the Law

Every day, in almost every transaction, we rely on trust in business. We believe that a customer will pay us according to the terms of a sale. Our employees have access to money, goods and confidential information because we trust them. … Continue Reading

Posted in Customer Relations, John's Opinions, Leadership, Politics and Regulation, Strategy and Planning | Tagged , , , , , , , , , , , , , | 4 Comments

Ownership Transfer and Employee Security

When we start planning for the sale of a company, many owners ask me about sharing information with employees. They are naturally concerned that an ownership transfer will cause their workers to seek more secure positions elsewhere. This is true whether … Continue Reading

Posted in Economic Trends, Exit Planning, Incentives, Leadership, Managing Employees, Selling a business, Strategy and Planning | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Generational Differences and Identity Politics

Generational differences are a hot topic for organizational behaviorists. Is this a real issue, or is it just the current management fad? “Never in history have we seen four generations together in the workplace.” That line starts thousands of articles … Continue Reading

Posted in Economic Trends, Entrepreneurship, Exit Planning, Leadership, Managing Employees, Strategy and Planning | Tagged , , , , , , , , , , , , , , , , , , , , , | 3 Comments

Employee Gratitude isn’t Loyalty

Most of us have heard something like this expression of employee gratitude. “I’ve enjoyed working here. You taught me so much, and you’ve always treated me well. But the company down the road is paying a lot more for people with my … Continue Reading

Posted in Entrepreneurship, Incentives, Leadership, Managing Employees, Uncategorized | Tagged , , , , , , , , , , , , , | 1 Comment

Is Your Business Built on Individual Heroics?

Great employees are a wonderful gift, but individual heroics aren’t healthy for your business. Someday, you will start thinking about leaving the business. Perhaps you already do. When you begin planning for your transition, what will your company systems sound like … Continue Reading

Posted in Building Value, Entrepreneurship, Exit Planning, Leadership, Managing Employees, Selling a business, Strategy and Planning | Tagged , , , , , , , , , , , , , , , , | Leave a comment

Maximize Resources – Use What You Have

Every owner wants to maximize resources. The whole concept of profitability is based on doing the most with the least, but we often are trapped in the prevailing thought pattern about how things “should” be done. When taking a car … Continue Reading

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Good Customers Can Be Bad

When can good customers be bad? What could be wrong with a customer who buys a lot, pays promptly, and never has a service problem? They might be buying too much. No matter how strong or comfortable a sales relationship is, … Continue Reading

Posted in Building Value, Customer Relations, Entrepreneurship, Exit Planning, Marketing and Sales, Sales, Selling a business, Strategy and Planning | Tagged , , , , , , , , , , , , , , , | 1 Comment

What is Your CEO Job Description?

On occasion, a business owner client will ask me if I have a CEO job description. I’m sure such exist in large corporations, but for an owner-managed company it’s a bit vague. The simple (and usual) answer is that the … Continue Reading

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The Immortal Business Goes on Forever

Do you run an immortal business? I hope so. If you answered “no,” or even hesitated to be sure of your response, then you don’t think of your business as immortal. So when do you plan to shut it down? Most … Continue Reading

Posted in Entrepreneurship, Exit Options, Exit Planning, Exit Strategies, Managing Employees, Selling a business, Strategy and Planning | Tagged , , , , , , , , , , , , , , , , | 2 Comments

Employee Peer Review: The Internal Market

There are various approaches to employee peer review. Comprehensive multi-level feedback, top-down and bottom-up comparisons, and even the lightening fast Stoplight 360 I wrote about here a few years ago. In many instances, however, the most powerful rating system is … Continue Reading

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